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About us

ABTA has been a trusted travel brand for 70 years, offering advice and guidance to the travelling public, as well as leading the travel industry in supporting high service standards, working with our Members on health and safety, and promoting responsible tourism at home and abroad.

Our offer of support, protection and expertise means you can have confidence in ABTA; and a strong trust in our Members. These qualities are core to us as they ensure that you remain confident in the holidays and travel experiences that you buy from our Members.
 

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Support, Protection, Expertise

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Find out what help and support we can provide you if things haven't gone to plan with a holiday booked through an ABTA Member.

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How can we help you?

If you have a question related to travel, our comprehensive Q&As might just have the answer you're looking for.

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Customer support

If something has gone wrong with your holiday, we can offer you advice. Follow our step-by-step guide to registering a complaint.

ABTA Member search

When you book with one of our Members, you can relax and travel with confidence.

Staying safe on holiday

Information and advice to help you stay safe while you're on holiday.

Brexit: advice for travellers

Brexit deal provides continuity for travel from 31 January 2020.

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For the latest travel advice from the FCO check gov.uk/travelaware

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31st July 2020

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Read our updated Coronavirus advice for customers.
30th July 2020

Help for Members through this uncertain landscape

Read Mark Tanzer's comments.
30th July 2020

ABTA launches an FCO exempt countries guide and customer information leaflet to help Members and their customers through the changing travel experience

ABTA has introduced two new resources to help Members and their customers to understand the latest travel advice from the Foreign & Commonwealth Office (FCO) and guide them through what to expect from their holidays.
  • About us

    ABTA has been a trusted travel brand for 70 years, offering advice and guidance to you, the travelling public, as well as leading the travel industry in supporting high service standards, working with our Members on health and safety, and promoting responsible tourism at home and abroad.
  • Code of Conduct

    ABTA's Code of Conduct aims to ensure that ABTA Members maintain high standards, and it allows you to travel with confidence.
  • Working for ABTA

    ABTA is a London Living Wage employer that offers a supportive work environment alongside some superb company benefits and training opportunities.
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    Brexit deal provides continuity for travel until 31 December 2020.
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    Tips, advice and video on why taking out travel insurance is crucial when you book your holiday - whether it's a domestic break or overseas.
  • Quad bike and moped safety

    ABTA is advising holidaymakers and other travellers to think twice before hiring mopeds whilst overseas, and to only ride quad bikes as part of an organised excursion.
  • Swim safe

    Swimming is a fun and relaxing part of most people's holidays, read our tips on how to stay safe in the pool and sea.
  • Balcony safety

    Balcony safety is crucial when you're on holiday, access our tips, advice and video on how to keep you and your friends and family safe whilst you're away.
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